Terms of Service

1. Acceptance of Terms

By accessing or using Teleprompter24 ("the Service"), operated by snekmedia GmbH, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

The Teleprompter24 web application is free to use and integrates with Google Docs. Teleprompter24 Desktop is a separate, paid application covered by sections 3 and 4 below. The Service allows users to:

• Sign in with their Google account
• Import Google Docs for use as teleprompter scripts
• Display scripts with adjustable speed, font size, and mirror mode
• Save script references for quick access

3. Teleprompter24 Desktop

Teleprompter24 Desktop is a paid application for macOS and Windows, sold for a single payment. There is no subscription and no recurring charge.

• One purchase covers both macOS and Windows, on as many computers as you personally use.
• The purchase is held against your Teleprompter24 account rather than a device or a licence key. Signing in inside the app is what unlocks it.
• Signing out locks the app again; signing back in requires an internet connection.
• Prices are shown inclusive of tax. VAT is determined by the billing address you give at checkout and is itemised on the invoice.
• The purchase is personal. You may not share, resell or transfer the account it is attached to.

4. Refunds and Cancellation

30-day money-back guarantee. Within 30 days of your purchase you can request a full refund from your account on teleprompter24.com, without giving a reason and without contacting us. The refund goes back to the payment method you used, and Teleprompter24 Desktop locks again once it is issued. The guarantee can be used once per account — you are welcome to buy again afterwards, but the guarantee itself cannot be claimed a second time.

Statutory right of withdrawal. If you are a consumer in the EU or EEA, you have a statutory right to withdraw from the purchase within 14 days, without giving a reason. We do not ask you to waive this right at checkout, so it applies in full and runs alongside the guarantee above. To exercise it, write to office[ät]snekmedia.com. In practice the 30-day guarantee is longer and does not require writing to anyone, so it will usually be the easier route.

Refunds are issued for the full amount paid, including any tax. We do not make partial refunds.

5. User Accounts

To use certain features of the Service, you must sign in with a Google account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Violate any applicable laws or regulations

7. Intellectual Property

The Service, including its design, features, and content (excluding user-provided content), is owned by snekmedia GmbH and protected by copyright and other intellectual property laws.

Your Google Docs and scripts remain your property. We do not claim any ownership rights over your content.

8. Third-Party Services

The Service integrates with Google services (Google OAuth, Google Docs API). Your use of these integrations is subject to Google's terms of service. We are not responsible for any issues arising from third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNEKMEDIA GMBH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12. Termination

We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts in Austria. If you are a consumer resident in the EU or EEA, this does not deprive you of the protection of the mandatory law of your country of residence, nor of your right to bring proceedings in the courts of that country.

15. Contact Us

If you have any questions about these Terms, please contact us at:

snekmedia GmbH
Email: office[ät]snekmedia.com

Full company details, including register number, registered seat and supervisory authority, are in our Legal Notice.